Nothing stays the same, everything changes. Everything I’ve been talking about, and will talk about in the future can and will change with time. The information in Crush It! is not absolute, it can change tomorrow or even later today. It’s up to you to stay ahead of the curve, and you need to always be willing to adapt, especially when something isn’t working. As a matter of fact, social networking and new media is a fantastic way to find out what people think of your brand.
In the past, it was very difficult for businesses (and individuals for that matter) to address criticism or feedback from the masses. With social media it’s easier than ever, and you need to take advantage of the opportunity. Look at what Dominoes Pizza is doing. It’s very impressive that they are willing to interact with their customers on a one on one basis. The new social media offers this opportunity, but far too few major companies are taking advantage of this. Think about how you can interact with individuals within your community?and you will always be ahead of the curve.
Notable quotes from the final?chapters:
- If you see falsehood, you can correct it. If you see praise, you can show appreciation. If you see confusion, you can inform.
- We’re all in the public eye now.
- Think through the consequences of every business decision you make before you actually make it.
- No matter how big you get, every email, every customer, every friend, every single person with whom you come into contact matters and deserves respect and attention.
This concludes the discussion of Crush It! It’s an excellent book and worth the read so check your local library or purchase using my shameless link.
